Straight answers, in the spirit of the rest of the site. If a question you have isn't here, write to [email protected] and we'll answer it plainly.
Yes. The CLOUD Act applies to companies subject to US jurisdiction. Hush is a UK-owned company running inference on hardware it owns in England, with no US parent and no US cloud sub-processor for your content — so there is no US entity that could be compelled to disclose your data. It's a question of ownership and jurisdiction, not just where the data sits. You can check your current tools here.
No. Your content is never used to train models or analysed for marketing. Web-chat history is stored encrypted on UK-owned hardware so you can return to it, and deleted when you delete it. API requests aren't stored at all.
On hardware a UK company owns, in England. Content never leaves UK-owned infrastructure. The only disclosed sub-processors are Stripe (payments) and Cloudflare (transport metadata); neither receives your prompts or responses. More on our security page.
No to both. Hush doesn't listen to consultations or generate clinical notes. It drafts administrative documents under professional review, on the administrative side of the MHRA boundary. If you need a scribe, buy a registered one — here's why we're deliberately not one, and Hush can sit alongside it.
They're excellent products from US companies on US-owned cloud, within US CLOUD Act jurisdiction wherever the data sits. Hush is UK-owned, runs on hardware it owns in England, never trains on your data, and gives a one-click audit export. See the honest comparisons — including what each does better than us.
From £39/month (Personal), £99 (Professional, all tools), £399 (Practice, up to five users). Free 14-day pilot, no card. Full pricing here, or estimate your savings.
A free 14-day trial run entirely in writing — no card, no calls, up to five logins the same day. Capped at five pilots at a time because the hardware is finite. You decide at the end; nothing's retained if you don't continue.
It works alongside them with no integration — copy and paste, no IT project, nothing for your clinical-system supplier to approve.
Yes — a signed audit log of your usage in one click, CSV or JSON. Your own GDPR Article 30 / IG evidence pack, yours to keep.
It's operated by HUSH AI LIMITED, a UK company, founded by a practising NHS GP, running on UK-owned NVIDIA hardware in England.
We publish our status openly, including what we don't yet hold. Cyber Essentials and the NHS DSPT self-assessment are in progress; pilots run under your own DPIA. We'd rather say that plainly than imply assurances we don't have. See procurement.